Shipping
US tracked shipping is included in the product price. Most orders are expected to arrive in about 7-12 days after checkout, though carrier delays can happen.
Shipping and returns
Plain shipping, clear returns.
Bright Knitting ships the neck light to US addresses with tracking. Current delivery estimates are usually around 7-12 days after checkout, and we will send tracking details once the order is moving.
Returns
You can contact us within 30 days of delivery for a return. The light should be clean, complete, and in working condition. Customers cover return postage unless the item arrives damaged or incorrect.
Order questions
Email hello@brightknitting.com with your order number, checkout email, and a short note about what you need.